Frequently Asked Questions (FAQ)

About the Artwork

Are all artworks original?
Yes. Every artwork is 100% original and handcrafted by Sabrenovart. No two pieces are ever the same.

What materials are used?
The artworks are created using epoxy resin, acrylics, pigments, and in some pieces decorative glass fragments. Each piece is carefully sealed for durability and protection.

Do artworks come with a certificate of authenticity?
Yes. All original artworks include a signed certificate of authenticity.

How should I care for my artwork?
Avoid direct sunlight for long periods. Clean gently with a soft, dry cloth.
Do not use chemicals or water directly on the surface.

Commissions (Custom Orders)

How can a custom artwork be ordered?
Requests can be sent via email through the contact page, including preferred size, color palette, and any reference images.

Can clients choose colors and style?
Yes. Each commission is tailored to the client’s vision.
Colors, mood, and composition are discussed before production begins.

How long does a commission take?
The typical turnaround time is 2–6 weeks, depending on size and complexity.

Are adjustments included?
Minor adjustments can be made during the planning phase.
Once production has started, changes may be limited or not possible.

Payment

Is a deposit required?
Yes. A 50% non-refundable deposit is required before work begins.

When is the remaining balance due?
The remaining 50% must be paid before shipping or delivery.

Which payment methods are accepted?
Payment is accepted via bank transfer or other agreed payment platforms.

Shipping & Delivery

Is international shipping available?
Yes, international shipping is available.

How much does shipping cost?
Shipping costs depend on size, weight, and destination. You will receive a quote before payment.

How are artworks packaged?
All artworks are securely packaged using protective materials to ensure safe transport.

Safety Information

Do the artworks contain real glass?
Yes. All artworks are created using real broken glass as part of the artistic process.
This is an essential element of Sabrenovart’s signature broken bottle art style.

Important safety notice
Although each artwork is carefully sealed, the pieces still contain real glass and must be handled with care. The edges may be sharp and can cause injury. Once the artwork has been delivered, full responsibility for safe handling and placement lies with the buyer.

Artworks should be placed in a secure location, out of reach of children and pets. Sabrenovart cannot be held responsible for any injuries or damages caused by improper handling, placement, or misuse of the artwork.

Additional Questions

Need more information?
Do not hesitate to get in touch via email or social media for further assistance.